Destination Services Sydney: Helping Your People Settle In
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Employee Relocation Experience You Can Verify
FIDI FAIMPLUS
Top Performer · 100% audit result
180+ Countries
International relocation coverage
100,000+ Moves
Local, interstate and international
Est. 1892
More than 130 years of moving experience
Dedicated Relocation Contact
One central point of communication
Employee Relocation Support Built Around the Individual
No two employee relocations are exactly the same. An employee transferring interstate may require very different support from an executive relocating internationally with a partner and children. NUSS can structure Destination Services around the employee's circumstances and your organisation's relocation policy rather than requiring every employee to receive the same package.
Home Finding & Rental Assistance
NUSS helps employees identify rental properties, arrange inspections and prepare applications. The search reflects the agreed budget, preferred areas, commute, household and lifestyle requirements. Home finding can be coordinated with school search and area orientation so the housing decision fits the wider relocation.
Temporary Accommodation
The employee's permanent home may not be available when they arrive. NUSS can assist with sourcing and arranging suitable short-term accommodation to bridge the period between arrival and moving into longer-term housing. Temporary accommodation can be coordinated within the wider relocation program rather than requiring HR or the employee to manage another supplier separately.
School & Childcare Search Assistance
For employees relocating with children, education requirements can have a major influence on where the family chooses to live. NUSS can assist families with researching suitable school and childcare options in their new location. This allows schooling requirements to be considered alongside housing, workplace location, transport and other family priorities.
Area Orientation
NUSS helps employees compare neighbourhoods, transport, amenities and lifestyle options before deciding where to live. Orientation can be accompanied or delivered virtually, depending on the agreed service. The information can then guide home finding and other practical relocation decisions.
Settling-In Services
NUSS helps employees and their families establish themselves after arrival. Support can include assistance with driver’s licence updates, accessing healthcare services and cultural briefings, alongside coordination of outstanding relocation arrangements. The scope is agreed around the employee’s circumstances and the services approved by their employer.
Immigration Support Coordination
Where visa or immigration assistance forms part of an international employee relocation, NUSS can coordinate with specialist immigration providers. NUSS does not provide migration advice itself.
Its role is to help connect the immigration component with the wider relocation while the appropriately qualified immigration provider remains responsible for specialist advice and application requirements.
Household Goods Relocation
Destination Services can be coordinated alongside NUSS's domestic or international household moving service. This can include:
- professional packing
- transportation
- storage
- delivery
- unpacking
That allows the physical household move and the employee's destination support to operate as parts of the same broader relocation program.
Vehicle Relocation
Vehicle transportation can also be coordinated where it forms part of the employee's relocation. For international moves, vehicle shipping is assessed case by case according to destination import requirements, duties, taxes and practical feasibility. Discuss your vehicle with your consultant early so eligibility, documentation and the practical shipping arrangements can be assessed before booking.
Pet Relocation
Pets can be an important part of relocating an employee and their family. NUSS coordinates domestic and international pet transportation through specialist service providers where required. This allows pet transport to be incorporated into the wider relocation timing rather than managed as an entirely separate process.
Storage Solutions
Short and long-term storage can also be incorporated into an employee relocation. NUSS provides managed storage in Lane Cove where belongings cannot move directly to the employee's new home. Temporary destination-side storage can also be coordinated for interstate and international relocations where required.
Destination Services That Fit Your Organisation
NUSS can work within your relocation policy or help structure an individual program around approved entitlements, budget and employee needs. Services can support domestic or international assignments, individual or family moves, executive relocations and project requirements. Your organisation approves the scope, with services selected individually where appropriate.
Lump Sum & Fixed Allowance Relocations
Some employers provide a lump sum or fixed relocation allowance rather than prescribing every service the employee must use. Where that approach forms part of your relocation policy, NUSS can help coordinate the relevant services within the employee's approved allowance.
For example, one employee may use the allowance primarily for household goods and temporary storage, while another may require home finding, accommodation or school search support. The objective is to work within the benefit your organisation has approved rather than forcing every relocation into the same service package.
A Clear Process for HR & the Employee
The organisation purchasing the relocation service and the employee receiving it have different priorities. NUSS coordinates the process so both have a central point of contact.
Relocation Technology Supporting the Employee Journey
Employee relocation can involve a large amount of information, documentation and coordination across different services. NUSS's relocation technology is designed to support employees through that journey by providing greater visibility and easier access to relevant relocation information and services.
The technology complements the dedicated relocation contact rather than replacing the human support involved in the move. For organisations, the aim is a more streamlined and connected relocation experience from the initial brief through to settling in.
Destination Support That Can Follow Your Global Footprint
Destination Services are not limited to employees arriving in Sydney. NUSS supports employee relocations across Australia and internationally through its Australian operations and established network of moving and specialist service partners.
For international moves, NUSS works through networks including FIDI, OMNI and IAM, supporting coordinated door-to-door relocations across more than 180 countries. That can support organisations:
- relocating employees to Sydney
- transferring employees interstate
- bringing employees into Australia
- sending Australian employees overseas
- moving executives between international locations
- managing ongoing domestic or global mobility programs
For organisations operating across several countries, the partner network can be aligned with the locations where employees need relocation support rather than limiting the program to one destination.
Destination Services Frequently Asked Questions
What are destination services?
Destination services are practical relocation services that help an employee establish themselves in their new location. NUSS can coordinate support including temporary accommodation, home finding, area orientation, school search, settling-in assistance, immigration-provider coordination, household goods, storage, vehicles and pets.
Can we choose only the services our employee needs?
Yes. NUSS corporate relocation programs can be structured around your organisation's policy, employee entitlements and budget.
Services can form part of a broader relocation program or be selected individually according to the employee's circumstances.
Can we use NUSS Destination Services without purchasing every relocation service?
Yes. Services can be selected individually according to the employee's approved entitlements. An organisation may require home finding and settling-in support for one employee while another may only need household goods and storage. The scope is established according to the relocation rather than requiring every available service to be purchased.
Does NUSS provide home-finding assistance in Sydney?
Yes. NUSS can assist employees with identifying suitable properties, arranging inspections and navigating the rental application process. The search can take into account the employee's workplace, budget, family circumstances and preferred areas.
Can NUSS help employees find schools or childcare?
Yes. School Search Assistance can help relocating families research schooling and childcare options in their new location. The exact scope is agreed when the relocation program is established.
Does NUSS provide visa or migration advice?
No. NUSS is not a registered migration agent and does not provide specialist immigration advice. Where immigration support is required, NUSS can coordinate with a professional immigration provider so that component sits within the wider relocation process.
Can NUSS coordinate the physical household move as well?
Yes. Destination Services can be combined with NUSS's domestic or international household relocation service, including packing, transportation, storage, delivery and unpacking. That allows the household move and destination support to be coordinated within the same relocation program.
Can NUSS help with pets and vehicles?
Yes. Vehicle transportation can form part of an employee relocation, while pet transportation can be coordinated through specialist providers. International vehicle shipping is assessed case by case according to destination requirements and practicality.
Can NUSS support multiple employee relocations?
Yes. NUSS's corporate relocation offering can support anything from an individual executive transfer to project mobilisation and ongoing relocation programs. The coordination model can be structured around your organisation's requirements rather than treating each employee as an unrelated household move.
Can NUSS support employees receiving a lump sum relocation benefit?
Yes, where a lump sum or fixed allowance forms part of your organisation's relocation policy. NUSS can coordinate selected relocation services within that framework, allowing the employee to access professional support while the employer retains the structure of its approved benefit.
Does NUSS support employees relocating overseas as well as to Sydney?
Yes. NUSS supports domestic and international employee relocations, with international moving coverage extending to more than 180 countries through its established moving networks and destination partners.
Give Your Employee One Less Thing to Manage
Whether you are relocating one employee to Sydney, transferring a team interstate or managing an ongoing international mobility program, NUSS can help coordinate the practical services surrounding the move.
Tell us where the employee is moving, what your relocation policy covers and what support they require. NUSS can then structure the Destination Services around your organisation and your employee.